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Job Title
Warehouse/ Dispatch Supervisor
Employment Type
Full Time
4 to 6 years
R7890 to R8000
Job Published
12 February 2022
Job Reference No.

Job Description

The ideal candidate must be  an experienced warehouse supervisor to manage and oversee all warehouse activities, ensure efficient processes, and maximize warehouse productivity.

The warehouse supervisor's responsibilities include supervising employees, coordinating logistical processes, ensuring the quality of goods, and preparing relevant documentation.

The core purpose of the role is the responsibility for all operations of the warehouse, including picking, packing, stock control and supervising operations.


  • Management, warehouse, logistics or a related field preferred.
  • Previous experience as a warehouse supervisor or a similar management position.
  • Strong working knowledge of warehouse operations and management.
  • Time management skills and the ability to delegate.
  • Excellent leadership and organizational skills.
  • Strong communication and interpersonal skills.
  • Proficiency in Microsoft Office and data entry software.
  • Problem-solving skills.


  • Warehouse Control
  • Stock Control
  • Distribution Control
  • Receiving Control
  • Administration

Warehouse Control

  • Strategically control the warehouse in conjunction with the company’s policies and strategic objectives.
  • Control receiving, picking, packing and distribution processes effectively.
  • Control day-to-day operations of the warehouse in order to achieve Departmental objectives and targets.
  • Cost management of all warehouse activities.

Stock Control

stock control and reconcile with data storage system.

Oversee, complete, and ensure stock takes are conducted.

Ensure all stock discrepancies are reported as Non-conformances within guidelines, investigated and communicated to Branch Manager.

Control and minimize scrap and ensure authorization before any items are scrapped.
 Ensure silicone is discarded according to environmental legislation.
 Ensure Touch up is discarded according to environmental legislation.

Setup warehouse layout and ensure efficient space utilization.
 Ensure all stock items are allocated to bins.
 Ensure all bins are labelled correctly.

Ensure all stock is packaged according to company procedures.
 All stock in bins to be neatly wrapped to prevent damages.

Distribution Control

Control logistics function, ensuring all orders are dispatched timeously, including:
 Manage freight forwarders and ensure timeous collection from couriers.
 Route planning.

Control dispatch quality, delivery times, transport costs and efficiency.

Ensure dispatch accuracy as per Invoice, on time and in full, as per Dispatch Procedures.

Ensure IBTR’s (Inter-Branch Transfers) are completed as per company procedures.
 Ensure adequate staffing requirements.

Check and verify shipping records, manage queries on shipping shortages or overages timeously.

Ensure uptime of fleet to deliver on customer service requirements, including:
 Preventative/ad hoc maintenance and readiness for unplanned downtime,
 Ensure all vehicles are serviced as per service schedules.
 Ensure all vehicle inspections are completed weekly as per company procedures.

Ensure all drivers comply with the Road Traffic Act a Or AARTO that the delivery fleet is compliant with any associated regulations and/or other legal requirements.

Assist with delivery of orders to customers on assigned routes, on time and in full, as required by the operational needs of the company.
• Ensure effective route planning
• Assist with packing and load product onto vehicles according to company specifications.
• Ensure goods is properly secured on the vehicle.
• Complete trips sheets as per delivery requirements and ensure authorisation before departure.
• Always ensure adherence to Road Traffic Act.
• Offload product at customer site as per client requirements.
• Obtain delivery confirmations from each customer and ensure PODs are signed according to requirements and     submitted to admin office daily.

Receiving Control

  •  Ensure all deliveries are received, checked, and confirmed correctly and timeously.
  •  Ensure stock received via containers are correct and meets company quality standards.
     Ensure adequate staffing requirements.
  • Ensure all stock are packed into correct bins as per company procedures.
     All stock in bins to be neatly wrapped to prevent damages.


  • Produce reports and statistics monthly.

SHEQ Integrated Management System control

  • Adherence to the OHS Act.
     Take reasonable care for the health and safety of themselves of other persons.
     Co-operate with the employer to enable prescribed duties or requirements to be complied with.
     Carry out any lawful order given and obey the health and safety rules and procedures.
     Report any unsafe or unhealthy situation to the employer.
     Report any incident to the employer.
     Comply with health and safety plans
  • Ensure the warehouse maintains and complies with standards of health and safety, and hygiene always.
     Ensure general maintenance of site and arrange suppliers as required.
     Ensure the warehouse always maintains standards of housekeeping.
  • Order PPE according to company procedures.
  • Ensure all packaging meets company standards and comply with Quality plans.
  • Ensure documented quality checks is completed on each shipment and review accordingly.






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