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Job Title
Shift Supervisor - Diesel Mechanic
Employment Type
Contract
Experience
5 to 8 years
Salary
R22900 to R23000
Job Published
24 March 2022
Job Reference No.
375942696

Job Description

Desired Experience & Qualification

  • 5 Years’ experience in the Transport / Truck and Trailer experience
  • Qualified Artisan / Diesel Mechanic / Auto Electrician
  • Must have a strong commercial and financial acumen as well as knowledge of the location/region market.

Responsibilities:

  • Daily planning of the Workshop – Plan workshop jobs, creation of job requisition. Ensure correct work instructions are delivered and communicated to technical team.
  • Create job card for work to be performed – Ensure proper and clear communication is kept with internal partners.
  • Control and Manage Timelines of arrival, starting and completion times. 
  • Accurate time keeping of all work performed (signed timesheets submitted daily and approved).
  • Daily times sheets with relevant job cards, check sheets to be signed with quality inspection. All documents to be presented to the Head of Service for signing and submission.
  • Ensuring that work is completed within allocated time or as per agreement with customer and EDAC standards.
  • Complete and upkeep all Quality check sheets, related documentation and paperwork for processing of jobs.
  • Communication – Upkeep and inform Customers with progress of work. Liaising with the Manager, Service Admin Controller, Service Administrators/Advisors and/or customer on progress of work.
  • Ensure delivery of good service, customers centricity and relations through feedback and communication.
  • Upselling of Service Work – Inspect and Identify additional potential on equipment entering the workshop. Ensure proper communication and quotations are prepared to issue to customers. Upskill FSE’s to identify possibilities.
  • Customer relations development.
  • Conduct Workshop Technical, HSE, Quality and general meetings to plan, execute and deliver on service requirements and performance.
  • Monitor and manage workshop housekeeping. Always ensure clean and safe working environment.
  • Identify Maintenance Contract opportunities with key and new clients.
  • Marketing of our brand and business.
  • Service Administration - Finance:
  • Check and sign service Job cards prior to submitting for processing
  • Managing Work in Progress and ensuring jobs are completed ASAP
  • Monitoring efficiencies of staff.
  • Taking after-hour service and breakdown calls, coordinating with technicians and liaising with customers on progress of work.
  • Quality of workmanship.
  • Technical support to staff and identify training required.
  • Ensure that service vehicles are serviced and maintained.
  • Ensure that proper safety procedures (use of safety equipment) are adhered to on site.
  • Ensure all personnel are equipped with safety equipment (PPE) and documentation is up to date

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