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Job Title
Warehouse Operations Team Leader
Employment Type
Full Time
3 to 4 years
Job Published
18 March 2022
Job Reference No.

Job Description

Position: Warehouse Operations Team Leader

Location: Ladysmith, Ezakheni

Department: Operations - Factory and Warehouse

Reporting: Management 

Minimum Qualifications: 

Qualifications & Experience:

  • Grade 12
  • 3-4 years related work experience in a similar role within the industry,
  • Certificate/Qualification in the relevant field or studying towards one

Roles and Responsibilities

  • Assist in running an efficient warehouse operation which is able to fulfil operational and customer demand and meet set targets.
  • Ensure the delivery of materials to production lines in accordance with production schedules.
  • Train new Warehouse operatives within area of responsibility.
  • Ensure inventories in area of responsibility are accurate.
  • Ensure stock movements are recorded accurately.
  • Support organizing and participate in stock takes at regular intervals.
  • Ensure that any computerized or automated systems are accurate and up to date.
  • Identify any systems improvements and make recommendations for change.
  • Where possible resolve any issues or problems which occur in the warehouse. Where appropriate elevate the issue to a more senior level.
  • Produce regular reports and statistics as and when required.
  • Review ways to reduce waste
  • Assist in planning future capacity requirements.
  • Ensure that health and safety meet the required standards and carry out risk assessments.
  • Ensure that all lifting and maneuvering of products is carried out in accordance with manual handling procedures.
  • Ensure that vehicles, machinery and equipment is well maintained and fit for purpose.
  • Maintain high standards of security in the warehouse.
  • Ensure staff comply to health, safety and environmental regulations and work safely to protect themselves and others in the warehouse environment.
  • Ensure a clean and tidy working environment to aid operational efficiency.
  • ISO 9001-2015 commitment to taking a lead role to ensure world class progression. To ensure that the Business Management System is maintained within your department/division.
  • Any other duties or ad hock tasks.


  • Supervisory and Team Leader skills with the ability to motivate, develop and supervise others.
  • Good communication and interpersonal skills.
  • Good IT skills, in particular spreadsheets a knowledge of warehouse systems.
  • Analytical and numerical.
  • Good understanding of customer deliverables and the impact of failure / cost of poor quality.
  • Good planning skills and able to meet targets and deadlines.
  • Excellent attention to detail skills.
  • Microsoft Office knowledge and application – intermediate / advanced.
  • Wage & sundries knowledge and application.
  • WMS knowledge and application essential.
  • Proven experience as a Warehouse Team Leader with experience of leading and motivating a team.
  • A good working knowledge of health and safety and security requirements.
  • Knowledge and understanding of lean techniques may be advantageous.
  • Able and willing to work alternate shifts – Day/Night.



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