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Job Title
Site Supervisor
Employment Type
Full Time
3 to 5 years
Job Published
07 February 2022
Job Reference No.

Job Description

We are looking for a site supervisor to be based in our Cape Town branch

Main Activities

  • Client Service: Clients serviced according to Service Level Agreements.
  • Associate Service: Effective recruitment to competently meet Client requirements.
  • Staffing: Maintain updated Associate Database specifying details of suitably competent Associates.
  • Induction: Ensure that Associates fully understand, and comply with, specific Client Rules and Regulations.
  • Associate Care: Ensure workplace Health & Safety compliance and follow IOD procedures when required.
  • Record Keeping: Maintain Invoice & Associate Files (Timesheets) to include all Mandatory Information.
  • Associate Attendance Monitoring: Daily Attendance/Absenteeism Timesheet recording and Status.
  • Internal Procedural Compliance: Participate in inter-departmental procedures with strict adherence to deadlines thereby ensuring accurate and timeous Associate earnings payments and Client Invoicing.
  • Support Organisational Development through communicating possible new and existing Client growth requirements to the Business Line Manager.
  • Teamwork: Build and support relationships with Clients and Associates, and between your Branch and Payroll/Finance colleagues thereby contributing towards quality service delivery.

Required Competency

  • Professional Manner; Positive Attitude; Empathy
  • Good Communication Skills at all levels
  • Knowledge of Company’s Recruitment and Internal Administration Processes
  • Attention to Detail / Accuracy
  • Self-Motivated; High Level of Energy
  • Ability to Work Under Pressure; Deadline Driven
  • Working Knowledge of BCOE, WCA/IOD, Health & Safety, Benefits, and Bargaining Councils

Key Performance Indicators

  • Effective Associate Recruitment and Management
  • Build and Maintain Client Relationships
  • Associate Attendance Management and Reporting
  • Management of Cost to Serve Client (Maintain Margins)
  • Maintain Organisational Compliance

Own transport and drivers licence is essential. 



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